GetCare

Request GetCare Access | Training Guides and Materials | Request Training | Additional Resources

GetCare Training and Support

Welcome to the ADS GetCare Training and Support page. Below you will find materials and information to support agencies accessing and using GetCare for data entry in King County, including how to request access to GetCare, training guides and materials, and how to request live trainings.

Go to Service Area Forms and Resources and click on your service area to find your program’s data reporting requirements (Data Specifications).

For any questions regarding GetCare, please reach out to either your ADS Contracts Specialist or the ADS GetCare Trainers at HSD_ADS_GetCareTrainers@seattle.gov.

Request GetCare Access

New User Access Request:

To request GetCare access for new users, please send an email to the ADS GetCare Trainers and your ADS Contracts Specialist.

All new users must:

Have a business need for the user to access GetCare data
Complete all required HIPAA training*
Complete the annual IT security training*
Submit a signed AAA User Agreement on System Usage
Have a signed Non-Disclosure of Confidential Information recorded in your agency’s personnel files

*If your agency does not have your own HIPAA training or IT Security training, let your ADS Contracts Specialist or ADS GetCare Trainers know, and we can provide one for you.

Returning Users:

If your account has been deactivated due to inactivity, or if you’re having other issues accessing GetCare, please email the ADS GetCare Trainers.

Training Guides and Materials

Here you will find GetCare Guides and Training Materials. The general GetCare guides cover an overview of how to navigate different parts of GetCare. Program-specific guides are under each program section.

General GetCare Guides: